Contact
We're a small, independent online store based in California, USA, and we're happy to help with anything you need, whether it's a question before you buy or help with an order you've already placed.
Email us
Customer service hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. Pacific Time. We reply to every message within 1 to 2 business days.
Help with an order
Please include your order number and the email address you used at checkout so we can find your order quickly. If an item arrived damaged or isn't what you ordered, attach a photo and we'll send a replacement or a full refund.
- Shipping Policy: delivery times, costs and tracking
- Refund Policy: returns, refunds and cancellations
- FAQs: answers to common questions
Where we're based
We operate from California, USA. Our products ship from our fulfillment partners' warehouses, some of which are located outside the United States, so orders typically arrive in 7 to 15 business days within the US. You'll receive tracking details as soon as your order ships.
You can also send us a message using the form below.